Policies

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This document records and communicates the approved variations to the Standard Trading Conditions (STC) originally issued on 1st June 2000, and shall be read together with and form an integral part of the STC.
Revised Standard Trading Condition (STC) – March 2025
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These conditions of carriage constitute a binding contract with all customers on whose behalf the carrier provides a service.
Standard Trading Condition (STC)
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KONTENA NASIONAL BERHAD is committed to conduct business ethically and in full compliance with all applicable laws and regulations in every jurisdiction that KNB and/ or its Group of Companies operates.
Anti-Bribery and Anti-Corruption Policy (English)
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KONTENA NASIONAL BERHAD (KNB) is committed to inculcate risk management principles and practices into its organisational culture, governance, planning, reporting, performance review, business transformation and improvement processes.
Enterprise Risk Management (ERM)
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This policy provides channels for all stakeholders raise concerns, without fear of retaliation, on any improper conduct which has been committed or is about to be committed by an employee or Director of KNB.
Whistleblowing
Policy
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Kontena Nasional Berhad is committed to providing Halal logistics services to our customers as certified by Jabatan Kemajuan Islam Malaysia (JAKIM) according to Malaysian Standard MS2400-1:2019 'Halal supply chain management system.
Halal Policy
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KONTENA NASIONAL BERHAD is a Malaysian logistics services provider. We are endeavoured to providing quality services to our customers and stakeholders in accordance to principles of MS ISO 9001:2015 Quality Management System.
Quality Policy
(English)
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KONTENA NASIONAL BERHAD (KNB) is committed to maintaining a drug and alcohol-free workplace to protect the health, safety, and productivity of its workforce and operations.
Drug and Alcohol Policy
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All employees within the MMC Group are expected to comply and uphold the Code in the course of discharging their duties.
MMC Code of Ethics
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This guideline outlines an acceptable practice of Social Media Usage in the best interest of MMC and its Group of Companies.
MMC Social Media Guidelines
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This Vendor Code of Conduct sets forth the principles and standards of conduct that KNB expects Vendors to adhere in their provision of works, supplies and services to KNB.
Vendor Code of Conduct
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The Guidelines describe the requirement by the Company for Vendors to sign Integrity Pact document during Vendor registration and registration renewal process.
KNB Guidelines for Integrity Pact by Vendor
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KONTENA NASIONAL BERHAD (KNB) is committed to implementing Business Continuity Management (BCM) to ensure business resilience and protect stakeholder interests in compliance with all statutory and legal obligations.
Business Continuity Management Policy
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KONTENA NASIONAL BERHAD (KNB) is committed to conducting its logistics and supply chain operations in a manner that minimises environmental impacts, protects natural resources and supports sustainable development.
Environmental Policy
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KONTENA NASIONAL BERHAD (KNB) is committed to the prevention of road traffic fatalities and serious injuries.
Road Traffic Safety Policy
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KONTENA NASIONAL BERHAD (KNB) is committed to providing a safe and healthy workplace for all employees, contractors, suppliers, customers, and visitors.
Safety & Health Policy
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KONTENA NASIONAL BERHAD has adopted this Code of Conduct to promote a corporate culture which engenders ethical conduct that permeates throughout the Company.
Code of Conduct